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ZS POWER is right beside you with service upgrading

AddDate:2017-09-07 14:29:34

    There is a proverb in the General Power Machine Industry: “Design is soul, Quality is life, and After-sales service is a continuation of the preceding two”. Not only do Customers pay attention to the beauty and durability of the products, but also they need more convenient service. Customers in purchasing the products with a similar quality, they concern the service, besides the price. The excellent after-sale service can gain not only Customers' approval, but also make our brand be more reputed.

    "Provide high quality products and services to meet Customers' demand constantly" is always the supreme goal of ZS POWER. In order to give our customers a quick and intimate service, ZS POWER developed an overseas DMS system for agents, after-sales service system for customers, and also set up ZONGSHEN after-sale service stations in North America and Europe as a pilot in 2017.


    At present, our DMS system and after-sales service system have been launched successfully. 

    1) If your product needs routine maintenance or simple repair, you can download the maintenance guide through the system and you can also communicate with our after-sales representative by email directly.

    2) If your product needs to replace parts, you can check the BOM through the system, then timely and accurately place the parts order, and check the order status whenever you need. You can repair your product under our Video Guidance with parts ordered, or bring to the nearest service station for help. 

    In addition, ZS POWER has set up after-sale service stations and parts warehouses in North America and Europe, you can place orders and repair in local service stations directly. If any after-sales problem appears, please dial service phone as following:

    North America: 001-877 487 8275

    Europe: 0048-600 512 123

    In the near future, ZS POWER will set up more after-sale service stations and parts warehouses in other regions of the world to make you enjoy quicker and better service, which will make the life more simple and the use more convenient. 

    ZS POWER, the Power of Solutions!

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